Contact
Let's get your agency moving.
Hosting questions, service scoping, partnerships. Tell us what you need and who you are. The more detail in the first message, the fewer rounds it takes.
- Replies within one business day
- support@hostrider.net
- dfy@hostrider.net for services
Start here.
General hosting questions, service enquiries, partnerships or press: one form, routed to the right inbox.
Prefer direct?
- General & hosting
- support@hostrider.net
- Services & quotes
- dfy@hostrider.net
- Hosting dashboard
- my.hostrider.net
- Reviews wall
- review.hostrider.net
- Response time
- ~1 business day
Existing client with a live site problem? Put the domain in the subject line. It saves a round trip.
Before you write to us.
How fast do you reply?
Form submissions go straight to support@hostrider.net, and service enquiries reach dfy@hostrider.net. Replies usually go out within one business day, sooner if you include the details that matter.
Where do I log in to my hosting?
Hosting, billing and domain management live at my.hostrider.net. This site is the marketing and resource side; the dashboard is where the actual work happens.
I need work done, not hosting. Where do I start?
Send the service, whether it is white-label or direct, and the project details through the quote form on the services page. You get a scoped answer and a fixed quote before anything starts.
Do you handle support in a community?
Yes. The knowledge base, video walkthroughs, the assistant inside the dashboard and the free community cover most questions. Email is there when they do not.
Not sure which plan fits?
Send your client count and what you are running today. You get a straight recommendation, including "stay where you are" when that is the honest answer.
support@hostrider.net · dfy@hostrider.net · my.hostrider.net